Shipping policy
Shipping Policy
At EveryGlow, we carefully prepare every order to ensure it arrives safely and in perfect condition.
Order Processing
All orders are carefully checked, quality-controlled, and prepared before shipment.
Please allow 1–2 business days for order processing.
Once your order has been dispatched, you will receive confirmation and tracking information when available.
Shipping Times
We offer international shipping.
Estimated delivery times are:
- United Kingdom: 6–10 business days
- Europe: 6–12 business days
- United States & Canada: 7–14 business days
- Other international destinations: 7–18 business days
Please note that these delivery estimates begin after your order has been processed.
Order Tracking
Once your order has been shipped, tracking information will be made available when applicable.
You can track your order directly through our website using your order details.
Please allow a few days for tracking information to update after your package has been dispatched.
Delays
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to:
- Customs processing
- High shipping volumes
- Weather conditions
- Carrier delays
- Holidays or exceptional circumstances
EveryGlow cannot guarantee exact delivery dates.
Incorrect Shipping Information
Please make sure that your shipping address is complete and accurate when placing your order.
EveryGlow cannot be held responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible at:
We will do our best to assist you before your order is dispatched.
Lost or Delayed Packages
If your package appears significantly delayed, please contact our customer support team.
We will investigate the situation with the relevant shipping carrier and do our best to assist you.
Customs & Import Duties
For international orders, customs duties, taxes, or import fees may occasionally apply depending on the destination country.
Any applicable charges are the responsibility of the customer.
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact us:
Email: info@myeveryglow.com
We’re always happy to help.